Extreme Customization & Adaptability
You Maintain Control
Strategic Execution or Evolution - Your Choice
Bring Your Tech Stack
We design our services to integrate seamlessly with your current tech stack. Whether you have preferred solutions in place or are looking to introduce new technologies, we adapt to your environment instead of forcing you to adopt ours.
Collaborative Partnership
Blend the strengths of your in-house capabilities with the expertise and tools of SecureOps, resulting in a collaborative partnership that advances your security posture. As an extension of your team we get to know your environment as well as you do.
SLAs Your Way
CONTINUOUS. CONSISTENT. THOROUGH.
Here's How We Protect Your Environment
We leverage multiple levels of analysis, threat hunting, and threat intelligence to safeguard your business against cyber attacks.
Choose a team structure that best fits your organization’s needs, whether it’s a fully dedicated team of experts working exclusively for you or partially dedicated resources to provide support during critical times. This flexibility ensures you have the right level of security expertise when you need it, tailored to your specific security requirements.
This includes:
- L1 Security Monitoring
- L2 Advanced Analysis
- L3 Threat Hunting and Incident Handling
- Detection Engineering
- Threat Intelligence
EXTREME CUSTOMIZATION & ADAPTABILITY
Security Specific to Your Environment
Your security requirements are unique to your organization, current security posture, and cybersecurity roadmap. There’s not a one-size-fits-all solution to match.
You’ll find our experience and vendor agnostic approach mean we’re able to support more of your stack than other MSSPs, including custom apps. You’re in charge. We listen and adapt as your needs change. We help you explore new technologies and solutions to new problems as the threat landscape evolves and your company pursues innovations.
When there is a crisis, our role is to minimize the damage and eliminate the threat, not quibble over contract terms. Our resources are at your disposal, and we are here to co-solve problems to strengthen resilience.
- Adaptability: Our flexible approach means that you are never locked into a rigid agreement, allowing you to adjust your engagement as your needs evolve without being constricted by long-term contracts.
- Built-in Surge Allowance: Cyber threats are unpredictable. Unexpected situations require immediate, enhanced support. This brings responsiveness without delays or additional complexity.
- Transparent Visibility: We make sure you know what we know through constant communication and operational reporting to the KPIs you specify.
YOU MAINTAIN CONTROL
Your Processes. Your Data. Your Way.
Maintain command over your crucial security infrastructure, tools, and data, while we deliver expert managed services.
You define the tools we use, where the data is housed, and how day-to-day operations are performed. This approach makes certain your security investments remain yours. We empower you to understand and direct security functions with full awareness and complete transparency.
- SIEM Control: Whether our SIEM or yours, we manage security events to your preferences.
- No Vendor Lock-in: We use the security tools you trust.
- Data Sovereignty: Security data is hosted by you within your segmented environment, ensuring data privacy and control.
- Transparent Billing and Operations: Detailed reporting and a clear billing structure ensure you always know how your security investment is utilized.
- Control Day to Day Operations: Assign functions to close gaps in your internal team. Whether you just want additional support or full management, our security experts are ready to meet your needs.
STRATEGIC EXECUTION OR EVOLUTION
You Choose the Delivery Model
You’ve likely had a SOC for a while. You know what you want and have specific security requirements.
You may need resources with expertise to execute your security strategy with consistency and thoroughness to maintain your security posture.
Or you want help evolving your security strategy to meet the needs of a business transformation or to achieve the milestones on your cybersecurity roadmap.
Perhaps it’s something in between. We're your best choice to get what you want based on our:
- Engagement Models: From dedicated teams to partially dedicated expertise to a hybrid service model, we’re adept at serving as an extension of your team in a way that works for you.
- Standards-Driven Approach: Our methodologies and processes are aligned with industry best practices and frameworks such as ITIL, MITRE ATT&CK, ISO, COBIT, and NIST,maintaining compliance and best practices across your security operations.
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Cultural Compatibility: Our customer-first orientation serves you well as we’re used to being flexible, adapting to specific business and industry contexts, and working inclusively with diverse organizational cultures.
BRING YOUR TECH STACK
Your Tech. Our Expertise.
You’ve got an investment in your security tooling. We help you get more from that investment by strengthening your resilience against the ingenuity of cyber attackers.
We design our services to integrate seamlessly with your current tech stack. Whether you have preferred solutions in place or are looking to introduce new technologies, we adapt to your environment instead of forcing you to adopt ours.
- Defining infrastructure Ownership: You bring it all or you bring some and we bring some.
- Scope of Service Flexibility: We can manage or co-manage specific technologies, including custom apps. It’s up to you how much based on where you have gaps in your security maturity and coverage.
- Full Reversibility: Keep your security investment intact. Should you change providers, we’ll facilitate full reversibility.
- Evolving with Your Needs: We keep our agreements flexible, so they can change as your technology evolves. As one customer says, “the tech stack we started with isn’t the tech stack we have today.”
COLLABORATIVE PARTNERSHIP
Working Together Strengthens Security
As we work with you over time, we’ll ensure your team has the transparency and visibility they need to evolve your security practice through knowledge transfer, runbooks, and documentation.
Our focus is on working with you to blend the strengths of your in-house capabilities with our expertise and tools, resulting in a collaborative partnership that advances your security posture. As an extension of your team we get to know your environment as well as you do.
Some of the ways we do that include:
- Co-solving Problems: We collaborate closely with your team to devise novel solutions to problems.
- Working in Your Business Context: From serving as an extension of your team to providing guidance specific to your business and industry, we do better collaboratively when we work together to strengthen resilience. Rigidity is just an invitation to cyber threats.
- Participating in PoCs: Exploring new technology? It’s likely we have exposure and experience to help you assess how it’ll play with your existing tech. If we don’t, we’ll get it.
- Hybrid Model Collaboration: Working hand in glove with your team requires communication and definition of the details like handoffs, responsibilities, and escalations. We’ll work with you to develop a repeatable, seamless process.
SLAs YOUR WAY
We Use Custom SLAs for a Reason
We believe SLAs should empower organizations to move toward stronger security with confidence, enabling their organizations to pursue business innovation and growth.
Over more than 25 years of working with our customers, we’ve developed a process for building custom SLAs that back up our customer-first intentions.
Whether you need specific response times, monitoring of specific systems (including custom apps or open source), detailed reporting requirements, or unique performance metrics, our SLAs are designed so we deliver the value you expect.
- Adaptable Service Model: Our “cost-neutral” approach allows you to adjust the focus of our services as your organization’s priorities shift. Need to reallocate resources or shift attention to a different area? We’re ready to pivot.
- A Layer of Extra Preparedness: Our Custom SOC managed services come with a built-in surge allowance, allowing for flexibility to scale resources quickly in response to urgent incidents or increased threat levels.
- Customized Reporting: You define the KPIs and operational reporting requirements and we calibrate our reporting accordingly so you can validate your security investment.
- Full Reversibility: Keep your security investment intact. Should you change providers, we’ll facilitate full reversibility.
